TY - GEN AU - Emlyn Cassam AU - Himu Gupta TI - Quality Assurance for Social Care Agencies: A Practical Guide SN - 9781351907347 PY - 2017///1024 CY - Oxford PB - Routledge N2 - Quality Assurance for Social Care Agencies is specifically designed to enable you to set up a Quality Assurance system within a social services setting. Including practical checklists, it covers all aspects of Quality Assurance - from what is meant by Quality Assurance and how to implement it to how to monitor and maintain quality control. Examples and details of experiences are included to help you get it right first time ER -