000			02770 a2200301 4500
001			1466572574
005			20250317100410.0
008			250312042013GB 45 eng
020			_a9781466572577
037			_bTaylor & Francis _cGBP 26.99 _fBB
040			_a01
041			_aeng
072	7		_aTBC _2thema
072	7		_aKJMV5 _2thema
072	7		_aTDP _2thema
072	7		_aTBC _2bic
072	7		_aKJMV5 _2bic
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072	7		_aBUS000000 _2bisac
072	7		_aBUS053000 _2bisac
072	7		_a658.4013 _2bisac
100	1		_aH. James Harrington
245	1	0	_aPerformance Acceleration Management (PAM) _bRapid Improvement to Your Key Performance Drivers
250			_a1
260			_aOxford _bProductivity Press _c20130321
300			_a194 p
520			_bOrganizations around the world are rating their improvement efforts as not producing the desired long-term results. Dr. Harrington’s research indicates that this occurs because organizations are using the latest improvement tools and approaches without first defining how they want to change their organization’s culture, environment, and key performance drivers. Organizations must first define what controllable factors drive business results. They then must define how they want to change these key performance drivers and behavioral patterns. Only then can they select a customized set of tools and approaches that will bring about the desired transformation. The first book in the Little Big Book Series , Performance Acceleration Management (PAM): Rapid Improvement to Your Key Performance Drivers , explains how to accelerate the rate of change and improvement in your organization to exceed your customers’ expectations. It introduces the PAM approach to accelerated performance improvement and explains how to use it to bring about significant change to your organization’s long-term performance. Supplying answers to commonly asked questions, the book provides you with the understanding to: Conduct an improvement requirements assessment Define key drivers and develop vision statements for each Define desired behavioral patterns and performance goals Develop individual key performance driver (KPD) transformation plans Develop and implement a five-year combined PAM plan Obtain approval from the executive team Delving into more than 50 years of experience helping organizations implement improvement approaches, H. James Harrington highlights key opportunities to add value to your organization. With over 1,400 different improvement tools available today, this book provides a set of tools to define how you want to change your organization’s key performance drivers and then develop a customized accelerated approach to achieve the desired transformation.
999			_c2256 _d2256