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008			250312042017GB eng
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037			_bTaylor & Francis _cGBP 49.99 _fBB
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041			_aeng
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100	1		_aStephen Osborne
245	1	0	_aInnovation in Public Services _bTheoretical, managerial, and international perspectives
250			_a1
260			_aOxford _bRoutledge _c20171002
300			_a290 p
520			_bIn response to changes in internal needs, external organizational environments, and the expectations of shareholders – most notably, citizens and politicians – innovation is now an important common-place aspect of governance and the running of public service organizations. Given the ongoing financial and economic crisis, which presents a significant challenge to public service organizations (PSOs), there is a growing need to establish innovative strategies in order to survive the crisis, and provide the basis for future sustainable growth. This book contributes towards the discussion of PSO innovation through theoretically informed empirical studies of innovation across a range of theories, topics and fields. Studies examine the role of citizens, managers, and public service organizations; the adoption, diffusion, implementation, and management of innovations; collaboration, communication, and information technologies; and decision-making, ethical principles, HR management, leadership, and procurement. The studies – which examine the situation in a range of countries in Europe and Asia – cover a range of different organizations such as non-profits, health service organizations, and local governments. This book was originally published as a special issue of Public Management Review.
700	1		_aLouise Brown _4B01
700	1		_aRichard Walker _4B01
999			_c5349 _d5349