Performance Mapping and Measurement Handbook (Record no. 2257)
[ view plain ]
| 000 -LEADER | |
|---|---|
| fixed length control field | 02252 a2200301 4500 |
| 001 - CONTROL NUMBER | |
| control field | 1466571349 |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20250317100410.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 250312042013GB 93 eng |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9781466571341 |
| 037 ## - SOURCE OF ACQUISITION | |
| Source of stock number/acquisition | Taylor & Francis |
| Terms of availability | GBP 32.99 |
| Form of issue | BB |
| 040 ## - CATALOGING SOURCE | |
| Original cataloging agency | 01 |
| 041 ## - LANGUAGE CODE | |
| Language code of text/sound track or separate title | eng |
| 072 7# - SUBJECT CATEGORY CODE | |
| Subject category code | TBC |
| Source | thema |
| 072 7# - SUBJECT CATEGORY CODE | |
| Subject category code | KJMV5 |
| Source | thema |
| 072 7# - SUBJECT CATEGORY CODE | |
| Subject category code | TDP |
| Source | thema |
| 072 7# - SUBJECT CATEGORY CODE | |
| Subject category code | TBC |
| Source | bic |
| 072 7# - SUBJECT CATEGORY CODE | |
| Subject category code | KJMV5 |
| Source | bic |
| 072 7# - SUBJECT CATEGORY CODE | |
| Subject category code | TDP |
| Source | bic |
| 072 7# - SUBJECT CATEGORY CODE | |
| Subject category code | BUS000000 |
| Source | bisac |
| 072 7# - SUBJECT CATEGORY CODE | |
| Subject category code | BUS053000 |
| Source | bisac |
| 072 7# - SUBJECT CATEGORY CODE | |
| Subject category code | 658.3125 |
| Source | bisac |
| 100 1# - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Jerry L. Harbour |
| 245 10 - TITLE STATEMENT | |
| Title | Performance Mapping and Measurement Handbook |
| 250 ## - EDITION STATEMENT | |
| Edition statement | 1 |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | Oxford |
| Name of publisher, distributor, etc. | Productivity Press |
| Date of publication, distribution, etc. | 20130311 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 185 p |
| 520 ## - SUMMARY, ETC. | |
| Expansion of summary note | To better understand and improve your systems, you must measure and map their essential characteristics. Yet, because your systems and their associated processes occur over varying spatial and temporal scales, you will need various types of maps and metrics—depending on the level of detail and understanding required. During nearly four decades of experience helping clients across various industries understand, measure, and improve the performance of their processes, Jerry L. Harbour discovered a handful of performance maps that will work in most settings. As such, he's gathered these critical few maps into The Performance Mapping and Measurement Handbook. In this handbook, Dr. Harbour explains performance mapping and measurement techniques at widely differing spatial and temporal scales. Using real-world examples and language that is easy to understand, he demonstrates the effective use of: Node-link maps Process activity maps Process step maps Basic task element maps Event pathway maps Response timeline maps Key performance driver maps Filled with graphical illustrations, the book can be read sequentially or used as a "How do I do that?" reference book. It includes easy-to-follow explanations along with numerous examples of both good and bad implementation. In addition, it includes case studies from a wide range of operational and industrial settings that clearly demonstrate how the mapping and measurement techniques described in the book can be applied to new technologies and processes. |
No items available.