Building a Lean Service Enterprise (Record no. 3854)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 01442 a2200301 4500 |
| 001 - CONTROL NUMBER | |
| control field | 1498779611 |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20250317111558.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 250312042016GB 63 eng |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9781498779616 |
| 037 ## - SOURCE OF ACQUISITION | |
| Source of stock number/acquisition | Taylor & Francis |
| Terms of availability | GBP 43.99 |
| Form of issue | BB |
| 040 ## - CATALOGING SOURCE | |
| Original cataloging agency | 01 |
| 041 ## - LANGUAGE CODE | |
| Language code of text/sound track or separate title | eng |
| 072 7# - SUBJECT CATEGORY CODE | |
| Subject category code | TDP |
| Source | thema |
| 072 7# - SUBJECT CATEGORY CODE | |
| Subject category code | TBC |
| Source | thema |
| 072 7# - SUBJECT CATEGORY CODE | |
| Subject category code | KJMV5 |
| Source | thema |
| 072 7# - SUBJECT CATEGORY CODE | |
| Subject category code | TDP |
| Source | bic |
| 072 7# - SUBJECT CATEGORY CODE | |
| Subject category code | TBC |
| Source | bic |
| 072 7# - SUBJECT CATEGORY CODE | |
| Subject category code | KJMV5 |
| Source | bic |
| 072 7# - SUBJECT CATEGORY CODE | |
| Subject category code | BUS053000 |
| Source | bisac |
| 072 7# - SUBJECT CATEGORY CODE | |
| Subject category code | TEC009060 |
| Source | bisac |
| 072 7# - SUBJECT CATEGORY CODE | |
| Subject category code | 658.4013 |
| Source | bisac |
| 100 1# - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Debashis Sarkar |
| 245 10 - TITLE STATEMENT | |
| Title | Building a Lean Service Enterprise |
| Remainder of title | Reflections of a Lean Management Practitioner |
| 250 ## - EDITION STATEMENT | |
| Edition statement | 1 |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | Oxford |
| Name of publisher, distributor, etc. | Productivity Press |
| Date of publication, distribution, etc. | 20161219 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 286 p |
| 520 ## - SUMMARY, ETC. | |
| Expansion of summary note | This book provides an assorted set of reflections/lessons from the "trenches" of Lean service and brings to fore leadership challenges, new tools, and the known-unknowns (insights that very few know but many in journey of Lean transformation need to know). Lean has the ability to address a wide range of problems faced by service companies, such as: complexity reduction, sales force productivity enhancement, operations risk control, cost leadership, combining scale with flexibility, service excellence and improving employee morale and involvement. Many of the principles discussed in the book are based on the author's first-hand experience in Lean implementation. |
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